My Conversation With The Banker
A few days ago I got a phone call as I was eating dinner:
Happy Staff Makes For Happy Customers
In the United States, Post Office employees have a bad reputation. They’re notoriously unfriendly, cold, hostile and unhelpful. It’s hard to avoid feeling fru...
It's not just about the food
When you go to a restaurant, what makes you enjoy the food is not just how good the food is. It’s the whole experience. What makes you come back again and recommend the...
Simple Tip To Make Your Life At Work More Enjoyable
For many people, providing customer support is a real pain. Answering customer’s questions or helping out with all kinds of issues customers are having with your pr...
Good Customer Service From BSA
A little while ago, we almost announced the launch of Template Action, a unique web startup delivering custom CMS website templates and Flash CMS website templates. To pr...
Understand Your Customers – Don't Listen To Them
You can’t listen to your customers. That’s the secret to fostering customer satisfaction. Customers will always ask for “more”. More features, mor...
Good Customer Service Will Go A Long Way
Too many entrepreneurs and start-up developers are focused on creating “the next big thing”. Too many are trying to get a big pay check from some venture capi...
