Whenever possible, your preferred communication method should be email, chat, or social media. No phone calls, no meetings. In other words, use “passive” communication methods.
You see, when you’re on a phone call or meet with people, everyone involved is “stuck”. You can’t take your time to reply, think about what you want to say properly, do some research, or prioritize.
A phone call or meeting interrupts your work flow, disturbs your focus, and puts you in a position where you have less control over your time and resources.
You can choose to get off your email while you’re working, ignore chat windows, etc… When using passive communication methods you can prioritize and decide what requires your attention more urgently and what doesn’t matter as much.
Passive communication methods are more respectful of people’s time and priorities. They’re also usually much more efficient – people tend to be more concise, precise, and effective when they have to write things down.
You can also keep track of your conversations and exchanges and refer back to them down the road.
Of course don’t apply this to your personal life
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Some related posts in this Productivity Tips series:
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Sometimes the simplest and most obvious things are also the easiest to overlook. Working when you’re productive and not working when you’re not is one of these duh facts that I rarely see applied effectively. In fact, if you simply take a minute to read this post and answer the quiz at end, you’d be surprised at the immediate benefits you’ll get!
You don’t need to have your email open all day. That’s pretty obvious when it comes to personal email but the same holds true for your professional email. I have the bad habit of keeping my various work emails open on my computer and I check them all the time while I’m working on other stuff. I’ m going to change that.