New Wiki (Knowledge Base) For Website Temple
With the launch of Website Temple, an idea of creating a knowledge base for the site was born. With a site such as Website Temple where people are purchasing a service, it is inevitable that they will call with every little concern or question they have. Setting up a knowledge base those clients can go to with articles and FAQ’s can greatly reduce the calls and help ensure that the few calls coming in are serious ones. What better way to create such a knowledge base than to create a Wiki.
What is a wiki you ask? A wiki is a database that can be used to search and edit information. It is a perfect resource for customer support. This site will only be available to clients registered with Website Temple of course. It will help people who have easy enough issues and questions while diminishing the amount of calls that would come in. It allows for comments and also allows people to send emails with questions if they are not answered on the site. Website Temple Wiki will launch in a few days so stay tuned!
Would be nice if you tell us whick Wiki software you used and how you customized the Wiki platform.