Magento: Contact Form Doesn’t Work – Quick Fix

Yet another Magento bug a lot of people are experiencing after upgrading their Magento installation to 1.4. Here’s a quick fix:

“Unable to submit your request. Please, try again later.” If you’re running Magento 1.4 and get this error when submitting the contact form that’s because your template (theme) is not fully compatible with 1.4. Here’s what you’ll need to do to quickly fix this error:

Open this file:

app/design/frontend/default/yourthemename/template/contacts/form.phtml

And add the following hidden field somewhere before the submit button:

<input type="text" name="hideit" id="hideit" value="" style="display:none !important;" />

That’s it!

4 Comments

  • samuel morhaim
    Noam,

    What if I tried that and still doesn’t work? Any other ideas?

    Thank you.

  • Fernando Miguel
    Thank you Noam! I think it’s working now for me!
  • Schramm Betten
    thanks for this information, have also several problems with my new magento shop, one of them is the email problem for example!
  • swapna
    Hi
    In product view page’s “Email To Friend” link mail is not sending.I am new to magento. Please guide me to do this.

    Thanks
    Swapna

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