Great Free Email Template To Save Time On Following Up With Clients

Free professional email template

To all web designers and web design companies who are loyal followers of this web design blog, here is another post in our web design company resources series! Enjoy this free professional email template that I’ve been using for some time with great success.

For the past few years, I’ve been responsible for following up with potential clients who contact our web design company about their web design projects. Being one of the most demanded web design and web development companies out there, we are often flooded with inquiries, and I often end up not having the time to get back to every client. Over time we came up with the perfect email template to use in just that case!

The fact is that most inquiries don’t include enough information about the client’s web design project. That’s why this great email template include specific questions regarding a client’s web design project – but still the questions are general enough that they apply to nearly all web design or web development project.

By using this email template, you’ll kill 2 birds with one stone. Not only will you give the client a serious impression that you are seriously following up with them and inquiring further information about their web design project, but you will also save a lot of time! If the client doesn’t get back to you – well in that case this wasn’t a serious inquiry and you saved the time you would have otherwise wasted getting back to the client by phone or email, or even just considering the project. If the client does get back to you with answers to the questions that are included in this email template, you’ll have more info and tools to better follow up with that client as you will be more prepared – putting the odds in your favor to make your case and get the project!

Here is the free professional email template that is one little piece of the success puzzle – enjoy!

Dear Client Name,

Thank you for contacting My Web Design Business Name regarding your website project. My name is My Name and I will assist you in the process of getting your project started.

I apologize for not getting back to you sooner – in order to give every project the attention it deserves we are very careful when it comes to allocating resources, scheduling production, and choosing the right clients and projects. Our goal is to ensure that we continue to provide the highest levels of strategy, execution and client service.

Based on the information you sent us, I believe we could be a great fit for your project. We have extensive experience in design, programming, and web marketing and it seems that our experience, vision and interests are a perfect match for your project. There are four basic factors that we consider when evaluating a new client/project:

  1. Type - What type of services are you in need of beyond website design and development? Identity, SEO & Promotion, All of the above?
  2. Scope - What is the scope of your project? Though you provided some information regarding the required specifications, if possible please give us more information about the requirements of your project. What are the main features that you would like to implement on your website, both on the front-end and on the back-end.
  3. Timing - What is the desired (or required) launch date for your project? Please also let us know if there is any flexibility with that date.
  4. Budget – What is the budget for your project? If you are unable to provide a specific number, it’s important that you at least give us a budget range for your project. We have been presented with projects that could have been developed for vastly different budgets, depending on how far the client wanted to push the strategy, creativity, functionality, etc.

If you would like to discuss the details of your project with me please call me anytime or let me know when would be a good time to call you.

To learn more about us, our services, and our award winning work, please visit our site at www.mywebsite.com.

Thanks! I look forward to hearing back from you.

Best regards,
My Name.
myemail@mywebsite.com
Tel: xxx-xxx-xxxx
www.mywebsite.com

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18 Comments

  • Kim
    What a great time saving idea! This is something I am sure many people can benefit from.
  • Dionis
    Haha, I wonder if clients use email templates as well. That would be interesting. One template sent and replied with another one.
  • web design sydney
    This is a great site! Very useful for me. Thanks a lot!
  • website design edinburgh
    I’ve recently started a blog, the information you provide on this site has helped me tremendously. Thank you for all of your time & work.
  • Georgia
    Great resource! I don’t normally reply but I wanted to thank you for taking the time to share this email template.
  • Nora
    Awesome resource – thank you very much!
  • ScriptoManiac
    Excellent post… Keep them coming :) Thanks for sharing.
  • Ori
    Thanks! This is very helpful.
  • Elizabeth
    Awesome Post.
  • Ivan
    Your posts are the best! Always very helpful!
  • Jim
    Thanks!!! We need more posts like this!
  • Rob
    Wow…
  • Louis
    We need more posts like this!
  • Christian
    Thanks for the info! Really worth my time.
  • Chris
    I love it! Thanks!
  • Owen Jones
    Hello. Great job. This is a great post. Thanks!
  • Ed
    Awesome email template!
  • Rick
    Thanks mate!

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